Report An Issue

If you are a security researcher and believe that you have found a security vulnerability, we encourage you to report it to us. Please contact us through below form to report a vulnerability or other security concern.

Response times

Within two working days, staff from the Hikvision Security Response Center (HSRC) will confirm receipt of the vulnerability report and begin to assess the issue.

Within five working days, HSRC staff will address the issue and provide a conclusion. If necessary, they will communicate with the reporter to confirm details and request assistance.

*Due to the sensitive nature of vulnerability information, we strongly suggest you to use our PGP public key

**If you have password reset issue, please contact with support@hrbaojie.com. This form is only used to deal with security vulnerability report.

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