Car Dealerships Solution - Hikvision

As a place that brings sales, service, spare parts, and surveys together, car dealerships cover a large range of activities. With many valuable cars on display, security can be very complex and difficult. How to ensure safety while providing a pleasant experience for customers has always been a critical question for car dealership managers.

Hikvision's Solutions by Scenario for Car Dealerships integrates video security, commercial displays, alarm systems, and a unified platform to provide a safe, efficient and comprehensive way to manage the facilities.

1

Parking Lots
2

Perimeter
3

Main Entrance
4

Showroom & Maintenance Areas
5

Office
6

Control Room

1
Parking Lots
2
Perimeter
3
Main Entrance
4
Showroom & Maintenance Areas
5
Office
6
Control Room

Challenges

As a service provider, car dealerships must offer a fluid and efficient experience for customers. However, when large numbers of customers come to visit and the cars to be repaired start to back up, parking issues become especially challenging. Keeping cars safe during rush hours, congestion, and limited parking is crucial. A convenient parking experience is the first step to making a good first impression for customers.

Rush hour efficiency

Limited parking

Hikvision offers non-stop entry and a fluid exit experience for customers. ANPR-empowered products and easy-to-retrieve vehicle records make parking management at car dealership more convenient and efficient.

Entrance & Exit management

Entrance & Exit management

Benefits

Secure and fluid vehicle ingress and egress
Simplified evidence collection and detailed vehicle records
Boosted operational efficiency via statistics reports

Features

Recording of vehicle license plates, images, and video
ANPR license plate fuzzy match, event filter, date & time, and more
Vehicle counting for analysis
Remote center calling when booth attendant is off-duty

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Challenges

Car dealership perimeters require reliable video security with easy-to-retrieve records to protect valuable cars and other expensive assets. Since dealerships typically sit under dim lighting at night with few staff on duty, precise intrusion detections and quick responses are critical – especially when emergencies occur.

Delayed responses to emergency

Difficulty retrieving records

Various CCTV choices including panoramic video and 24/7 color imaging provide efficient video security and wide-area video coverage. Additionally, AI-empowered post-event searches with various filters help quickly locate targets of interest in recorded footage.

Benefits

High clarity, more effective visual details around the clock
False alarm reduction to help security focus on human/vehicle incidents
Instant alerts with onsite lighting and audio to deter trespassers

Features

24/7 HD video with color
AI false alarm reduction
Built-in light and sound on selected models

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Benefits

Advanced evidence gathering; quick search of targets
Highly adaptive to various AI perimeter application needs

Features

Deep learning/AI/multi-intelligence in one camera
Object attribute analysis

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Benefits

Broader monitoring range without information loss
Details for quick searches and automatic recording reduce the manual workload of car dealership staffs
Reduced installation and deployment costs

Features

Big picture and details in one view
Leading screen-stitching technology enhancing panoramic views
Integrated design and single IP access

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Challenges

The main entrances at a car dealership is critical for both security and marketing – the staff need to keep alert of approaching risks such as unknown trespassers. They must also provide timely services for guests at the same time. Additionally, the main entrance is also an important marketing location with opportunities to optimize profitability.

Unknown trespassers

Delayed service response

Hikvision provides AI-empowered video security with queue management, along with one-touch panic buttons, improving operational service efficiency and security levels. Commercial displays can be placed at the main entrance of the car dealership to display promotional information of cars and attract more customers.

Video security with people counting

Guest welcoming & advertising

Benefits

Various powerful features in one camera, enhancing security levels
Improved service quality and staff deployment via queue management
Quick and discreet emergency info via one-touch panic button

Features

HD video, deep learning/AI queue detection
Multi-camera, multi-line queue statistics supported with HikCentral Professional
One-touch panic alarm, support for remote video verification

Benefits

Attractive and professional content display
Simple device maintenance
Quick and easy content release and update

Features

Various built-in program templates, online program design
Flexible program creation and publishing schedules to multiple screens at multiple locations
Support for various media formats including live video

Challenges

Showrooms and maintenance areas are key places where customers, cars, salesmen, and maintenance staffs intertwine. These key areas require 24/7 security protection and timely responses to intrusion and potential risks – risks such as fire, water-leakage, and broken glass, along with easy-to-retrieve records for evidence management.

Intrusion and potential risks

Emergency response delay

A wide variety of network camera choices provide high clarity video 24/7 for showroom and maintenance areas at dealerships. Additionally, easy-to-deploy wireless alarm systems fuse into one platform, providing multi-dimensional situational awareness to enhance security levels.

Professional video security
Reliable alarm management

Benefits

Wide variety of HD video choices based on scenario, budget, and so on.
False alarm reduction, helping security focus on abnormal activities

Features

Various choices of form factors, HD video, and optical performance
Excellent low-light performance, clear imaging against strong back light
AcuSense AI false alarm reduction

Benefits

Wide area and viewing angle coverage with high clarity details
False alarm reduction, helping security focus on abnormal incidents
Instant alerts with on-site light and sound to deter trespassers

Features

8 MP HD video, 180˚ FOV
24/7 HD video with color
AcuSense AI false alarm reduction
Visual and auditory warnings

Benefits

Wide area ultra-HD details with minimize installation
Panoramic viewing from the camera, excellent dim light performance
Robust for harsh environments deployment

Features

Wide-area, ultra-HD video coverage up to 180 degrees
Multi-lens image stitching for panoramic views
DarkFighter technology

Benefits

Robust materials for maintenance areas with moisture and chemicals
High clarity video records for scenarios with frequent lighting changes

Features

Various choices of form factors, HD video, and optical performance
Weather- and vandal-proof
Anti-corrosion models adapted to maintenance areas of dealerships

Benefits

Sensors detect risks and threats like fire, water-leakage, and broken glass in the early stages
Instant alarm push with video verification, keeping personnel informed with added visibility
Various wireless alarm I/O components, easy-to-deploy for common scenarios

Features

PIR & microwave dual-tech intrusion alarms
Smoke detection, glass-break sensors, and sensors for doors forced open
Video verification for alarm, push notifications to desktop clients and mobile devices through the app

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Challenges

Car dealership offices require secure and fluid access for authorized staff, clients, and customers, along with easy-to-use tools to manage attendance records.

Low efficiency due to identity check in rush hours

Disputes and difficulties in maintaining attendance records

Smooth access for registered personnel with a convenient and touch-free, walk-in experience, along with easy-to-retrieve attendance records for administrators, improving personnel entry and management efficiency.

Benefits

Simple, adaptable deployment for access, video intercom, and attendance in one unit
Various report templates and automated emailing boost management efficiency

Features

Automated authentication access using face images, cards, fingerprints, and others
Video intercom for remotely granting access
Access/attendance record retrieval and report exporting

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Challenges

Dealership control rooms typically see various subsystems and multiple types of equipment strung together. Limited inter-application visibility and controls with difficult maintenance will double the daily workload for security personnel.

Limited staff, various subsystems

Complex IT maintenance

Intuitive display and reliable storage with an all-in-one platform for video security, incident handling, remote control, evidence management, and maintenance, making control room management more simple and efficient.

Unified management, lightweight deployment
Intuitive display, reliable evidence management

Benefits

Highly informative and visualized to reflect on-going, full-site status
Cross-system interoperability; easy response & handling of incidents
Custom viewing panel per roles/users; improved service for a variety of operational needs

Features

Unified management of multiple subsystems, sites and users
Cross-system display, controls, incident handling, storage, and evidence collection
System and device health dashboards and reports

Benefits

Adapts to various display options: PC display adaptors and 4K professional LCD/LED video walls
System overview and real-time incidents at a glance
Flexible search criteria to simplify event investigation operations

Features

Cross-device, cross-site display and retrieval
Auto alarm pop-ups with video, PC screen projection of e-Map/GIS, AI/BI dashboards, and more
Record retrieval, evidence classification and automatic archiving