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Solution overview

In today's customer-focused industry, supermarkets are constantly facing a multitude of challenges. These challenges range from dead spaces lacking proper security measures to the need for effective loss prevention strategies, as well as the ongoing quest for operational optimization.

 

Solution for supermarkets offers reliable video security for daily management, combining Hikvision’s cutting-edge technologies and analytics can result in a well-designed in-store layout and better customer flow, which will boost your operational efficiency and revenue margins.

solution advanced map
  • 1

    Entrance

  • 2

    Parking Lot

  • 3

    Shopping Area

  • 4

    Cashiers

  • 5

    Inventory

  • 6

    IT Room

solution advanced map
  • 1
    Entrance
  • 2
    Parking Lot
  • 3
    Shopping Area
  • 4
    Cashiers
  • 5
    Inventory
  • 6
    IT Room

Entrance

Supermarket entrances are critical for both security and marketing and also have some challenges.

  • Keep alert of approaching risks such as known shoplifters
  • Marketing relies on precise customer-visit data for optimized operations

Hikvision adds security, efficiency, and experience using video security cameras with multiple intelligent business-enhancing functions.

  • Precise Customer Traffic Analysis
hikvision solution for precise customer traffic analysis

Benefits

  • Access the walk-in rates of supermarket
  • Evaluate the effectiveness of the marketing events
  • Multi-camera statistics and report exporting

Features

  • 2/4 MP & 4K HD video security cameras
  • Configurable reports of various aspects 
  • Enhanced Loss Prevention
hikvision solution for enhanced loss prevention

Benefits

  • Shoplifter alarm provides early alerts for security
  • Identify suspicious people via AI recognition 

Features

  • VIP notification and potential risk alarm
  • Real-time alarm via mobile app 

Parking Lot

Parking experience determines the user's first impression of the supermarket.

  • When there are many customers coming to the supermarket, parking lots are prone to congestion
  • Customers may have a hard time finding a parking space quickly

Hikvision offers a non-stop entry and exit system, flexible payment for customers to improve traffic efficiency. A great shopping experience starts from parking. 

  • Entrance & Exit management
hikvision solution for entrance & exit management

Benefits

  • Smooth entry and exit with quick, convenient payment
  • Simplified evidence collection and detailed vehicle records

Features

  • Flexible parking fee payment, online or offline
  • Automatic license plate recognition and recording

DS-TCG405-E

4MP ANPR Intelligent Entrance Video Unit

DS-TMC407-E

All-in-one E&E machine with capture unit and LCD

DS-TMG035

Entrance & Exit Radar

DS-TVL224

4-Lines 8-Characters Outdoor Entrance & Exit LED Screen

DS-TMG520

Barrier gates with straight boom pole

  • Indoor Parking Guidance
hikvision solution for indoor parking guidance

Benefits

  • Help customers quickly find available parking spaces
  • Quickly locating where a vehicle was parked

Features

  • Vacant parking spaces on the guidance screen
  • Multi-color light indications of parking space type and status
  • Visualized E-map on vehicle inquiry terminal

Shopping Area

The shopping area is the primary activity area of customers, each day there is a high volume of customers.

  • Security has to protect the safety of staff, customers, and assets in an effective way
  • The shopping area needs to attract people's attention and lead customers to engage

Hikvision offers wide-area HD video security and heat-map analysis to protect shopping areas and optimize shelving. We also provide various display products for both outdoor and indoor advertising.

  • Video Security
hikvision solution for video security

No blind spots, peace of mind 

Benefits

  • 24/7 high-quality video security and all-day protection
  • Emergency handling and two-way video intercom 

Features

  • 360° panoramic image with Fisheye Camera
  • Pan, tilt, and zoom ability via PTZ Camera
  • Dual-direction monitoring for escalator  
hikvision solution for customer experience elevation

Know your customers, maximize profits

Benefits

  • Better understanding of the distribution of customer attention
  • Help staff make adjustments to layout and service quality 

Features

  • Arrange shelves according to heat mapping data
  • Identify spots with higher customer visits
  • Get graphical reports of frequency and dwell time
  • Customer Experience Elevation
hikvision solution for customer experience elevation

Benefits

  • Engage customers with the latest promotional activities
  • Display navigations for customers to avoid lost
  • Large-scale, rapid dissemination of information

Features

  • Bright and immersive view with stunning image quality
  • Central device management such as scheduled on/off/reboot and application installations

Cashiers

At the cashier, there are two primary challenges to focus on:

  • Loss prevention – Investigation and future prevention of transaction errors, fraud, and theft
  • Customer experience and service quality – Prevent long queues and quickly handle disputes

Hikvision offers AI video security products and a management platform for shorter wait times, optimized personnel arrangement, better transaction dispute handling, and quicker response to shoplifters.

  • Visual Verification
hikvision solution for visual verification

Visualized transaction audit, efficient management 

Benefits

  • Visual audit helps resolve transaction disputes
  • Increase operational efficiency when investigating transactional disputes

Features

  • Search by transaction keywords, support for fuzzy match
  • Video verification for POS transaction records
hikvision solution for visual verification

Timely alarms, minimized losses

Benefits

  • Integrate with EAS or Intrusion Alarm System to enhance loss prevention
  • Timely event notifications improve response efficiency

Features

  • Real-time alarm on mobile or web client
  • Verify shoplifted items with alarm and video footage
  • Optimize Queuing Experience
hikvision solution for optimize queuing experience

Benefits

  • Shorter waiting time, better shopping experience
  • Automatic alarm on queue overrun or when there are not enough staff at the cashier

Features

  • Analytics reports of dwell times and regional retention
  • HD video with excellent low-light performance
  • Flexible setting of absence duration, support up to 8 detection areas

Inventory

  • Inventory management has to prevent loss and damage caused by trespassers, internal theft, and other hazards
  • Security teams need early awareness and effective incident response

Hikvision offers AI-empowered access control, 24/7 HD video coverage, easy-to-deploy intrusion alarms, and temperature anomaly alarms. All fuse onto one platform to enhance security levels.

  • Assets Management
hikvision solution for Assets Management

Benefits

  • 24/7 video protection and reliable post-event evidence
  • Help detect the condition of goods
  • Check product stock and ensure the correct quantity of product 

Features

  • All-round without blind spots via Fisheye Camera
  • Cryogenic camera for cold storage supports defog and de-icing
  • Personnel Management
hikvision solution for Personnel Management

Benefits

  • Integrated access control combines recognition, ID cards, and fingerprints in a single unit
  • Help operators gain situational awareness quickly via auto alarm push 

Features

  • Touch-free, anti-spoofing recognition with various authentication modes
  • Smoke detection, glass-break, and sensors for doors forced open

DS-PDPG12P-EG2

Wired PIR-Glass Break Detector

DS-PS1-E-WE

Wireless External Sounder

DS-K1T681DBWX

Face Recognition Terminals

DS-PS1-R

Wired Sounder

DS-PDTPH-E-WE

Wireless Temperature Detector

DS-K1T673DWX

Pro Face Access Terminal

IT Room

Control rooms usually combine multiple functions with various subsystems and equipment.

  • Limited cross-application visibility and controls can easily double the workload
  • Inconvenient data search and viewing may lead to many hassles 

Hikvision provides a unified lightweight platform with highly customizable UI presentation and powerful dashboards and statistical reports, helping operators quickly manage situations on-site and boost daily operational efficiency.

  • Unified Management & Visualized Dashboard
hikvision solution for Unified management & visualized dashboard

Benefits

  • All subsystems on one platform with unified operations
  • Custom UI presentation with a bird's eye view and multidimensional analytics aids decision-making
  • Powerful display and control with a wide variety of products

Features

  • Centralized management of multiple subsystems, including video, access control, alarm, attendance, and more
  • High-clarity desktop displays, wall-mount displays and video walls for visualized management
  • Remote Audit
hikvision solution for Remote Audit

Benefits

  • Remotely check the situation of the supermarket for audits
  • Picture audit and video audit for different requirements 

Features

  • Support zooming in to view details
  • Captured images from multiple angles

Contact our solution expert today

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