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Delivering reliable products and solutions is the foundation of our customers’ trust. So at Hikvision, we make it obvious that quality comes first in everything we do. At the same time, we continually employ innovative technologies to improve quality as well as our testing procedures, offering industry-leading products to the market. Ultimately, we judge our quality management by our customers’ satisfaction, since our goal is to meet their requirements and solve their problems.

Material quality management

We has established a comprehensive management system to thoroughly inspect the quality of all materials used in our hardware. We have implemented effective processes in the selection and certification of our suppliers as well. This process ensures that our materials meet the high standards our partners and customers have come to expect.

Exploration and innovation for design quality

Even the quality of our designs undergoes rigorous technical review and testing. Our testing involves advanced methods and tools practiced in top-tier industries around the world, in order to ensure that products are launched only after full quality verification. We actively seek out first-rate resources to enhance our testing procedures.

Intelligent enhancements for manufacturing quality

The practice of "Intelligent Manufacturing" is a driving force behind our rapid and continual development. This advanced perspective will sustain our supply chain's competitive advantage. Hikvision oversight ensures that our various manufacturing bases meet the consistency and timeliness that customers around the world have come to expect from us.

Our Testing Department has independently developed specialized tools and devices to ensure thorough preparation for all our products. In addition to a changing climate, uniquely harsh environments pose great challenges to product reliability, such as high altitudes, seawater corrosion, or dusty desert winds. Our testing facilities include equipment that simulates the harshest environments that products face, ensuring their resistance and durability before going to our customers. Product software is also fully tested and evaluated for functionality, reliability, security, and ease of use. Hikvision's Quality Control goes further, because your satisfaction is our success.

Download our quality infographic