店舗 - Solutions by Scenario

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As a customer-focused industry, Stores face ever more challenges, such as dead spaces with no security, loss prevention, operation optimization, etc. Hikvision's Solutions by Scenario for Stores can secure your store with high definition video evidence and quick emergency response. Moreover, combining our Retail Store Solution with our products and analytics can result in a well-designed store layout and better customer flow that will boost your operational efficiency and revenue margins.

1

Store Entrance
2

Shopping Area
3

Cashiers
4

Inventory
5

IT Room

1
Store Entrance
2
Shopping Area
3
Cashiers
4
Inventory
5
IT Room

Challenges

Store entrances are critical for both security and marketing – the security team needs to keep alert of approaching risks such as known shoplifters, while marketing relies on precise customer-visit data for optimized operations and business analysis.

Shoplifting

Rush hour demands

Adding Security, Efficiency & Experience using a Single Camera with multiple intelligent business-enhancing features.

Visitor management

Benefits

Precise customer traffic analysis

•Staff and repeat-customer exclusion options

•Multi-camera statistics and report exporting

Enhanced loss prevention

•Repeat shoplifter alarm provides early alert for security

•HD video evidence

Expansive features, simple deployment

•All features above integrated in one camera

Features

•2 / 4 MP & 4K HD video

•Bi-directional people counting

•VIP notification and known shoplifter alarm

•Customer attribute analysis

Challenges

Most operations in the retail industry operate with a low profit margin. So how can business owners effectively protect shopping areas and maximize the return on a very limited security budget?

Limited security budget

Poorly-designed store layout

Up to 360-degree, wide-area HD video coverage and Heat-map analysis to identify most-visited areas and optimize shelving – all using just one camera to meet your security and operational needs with minimal installation costs and labor.

Indoor Video Security

Benefits

Minimal installation, zero blind spots

•360° HD video, full area viewing using one camera

•Free de-warp with enlarged multi-channel details via HCP

Arrange shelves better according to heat mapping data

•Identify spots with higher customer visits

•Get graphical reports of frequency and dwell time

Features

•360° HD video

•Full-image de-warp and multi channel regional de-warp

•Built-in heat-map analysis

Challenges

At the cashier, there are two primary challenges to focus on – loss prevention and the customer experience.

Loss prevention – Investigation and future prevention of transaction errors, fraud, and theft
Customer experience and service quality – Preventing long queues and quickly handling any disputes over transactions

Transaction error and fraud

Long line waiting

Shorter wait times, better handling of transaction disputes, quicker response to repeat shoplifters – all empowered by Hikvision’s AI video security products and management platform.

Queue management

Benefits

Shorter Wait Times, Better Shopping Experience

•Auto alarm to manager when the queue goes beyond limit

•Analytics reports of dwell times and regional retention

Features

•HD video with WDR and excellent low light performance

•Queue management

•Built-in AI recognition

Benefits

Visual audit helps resolve transaction disputes

•Search by transaction keywords, support for fuzzy match

•HD video verification helps increase operational efficiency when investigating transactional disputes

Features

•Video verification for POS transaction records

Benefits

Integrate with EAS and enhance loss prevention

•Verify shoplifted items with alarm and video footage

•Identify potentially troublesome customers with repeat offense records via AI recognition, and pre-warn security upon re-entry

Features

•Built-in facial recognition with AI

Challenges

To protect inventory from trespassers, internal theft, damage, and other, unexpected hazards, security teams need early awareness and effective incident response.

Preventing unauthorized access

Quick emergency response

AI-Empowered Access Control, 24/7 HD Video Coverage, Easy-to-Deploy Intrusion Alarm and Temperature Anomaly Alarm all fuse onto one platform and provide multi-dimensional situational awareness to enhance security levels.

Challenges

Control rooms usually combine multiple functions with various subsystems and equipment. Limited cross-application visibility and controls can easily double the workload for security staff and an IT department's common daily tasks with difficult maintenance.

Limited staff, various subsystems

Complex IT maintenance

All subsystems are unified on one lightweight platform, with highly customizable UI presentation and powerful dashboard and statistical reports to help operators quickly manage situations on-site and boost daily operational efficiency via simplified monitoring, status control, incident handling, and evidence gathering.