Two Steps to Solve No Result of VCA Playback Search
If do VCA search on playback page of Hikvision device and there is no event result, please do the following 2 steps.
Notes: Before searching playback video, make sure you have configured recording schedule on Hikvision device.
(a) Login to web page of device as the below picture.
(a) Login to iVMS-4200 and click Setting button – Basic settings
(b) Go to Configuration –Video/Audio– Display Info. on Stream to tick the checkbox of Enable Dual-VCA then Save.
Notes: After above settings, do VCA search via web browser of the camera. If the device is DVR/NVR/HVR, except for configuration on web, we also need to do step 2.
If the device is DVR/NVR/HVR, login local GUI, click Configuration Button – Advanced – enable Save Camera VCA Data.
After above settings, search VCA playback as below:
(a) via web browser
(b) via local GUI on DVR/NVR/HVR
Notes: If search motion detection VCA playback, Enable Dynamic Analysis for Motion is necessary.
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