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Two Steps to Solve No Result of VCA Playback Search

Two Steps to Solve No Result of VCA Playback Search

If do VCA search on playback page of Hikvision device and there is no event result, please do the following 2 steps.

 

Notes: Before searching playback video, make sure you have configured recording schedule on Hikvision device. 

Step 1: Enable Dual-VCA on Web

(a) Login to web page of device as the below picture.

(a) Login to iVMS-4200 and click Setting button – Basic settings

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(b) Go to Configuration –Video/Audio– Display Info. on Stream to tick the checkbox of Enable Dual-VCA then Save.

 

Notes: After above settings, do VCA search via web browser of the camera. If the device is DVR/NVR/HVR, except for configuration on web, we also need to do step 2.

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Step 2:

If the device is DVR/NVR/HVR, login local GUI, click Configuration Button – Advanced – enable Save Camera VCA Data.

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After above settings, search VCA playback as below:

 

(a) via web browser

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(b) via local GUI on DVR/NVR/HVR

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Notes: If search motion detection VCA playback, Enable Dynamic Analysis for Motion is necessary.

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